Singapore Winners In Worlds Best Airline And Airports List

The World’s Best Awards are compiled each year by Travel+Leisure who ask readers their travel experiences around the globe — to share their opinions on the top cities, islands, cruise ships, spas, airlines, and more. 

Main picture Changi Jewel credit Scribbling Geek on Unsplash

This year Singapore has won two, significant awards.

Singapore Airlines

In the airlines category, readers rated carriers on cabin comfort, in-flight service, food, customer service, and value.

Singapore Airlines can trace its history all the way back to 1947 although it was not created in its current form until 1972.

Singapore Airlines aircraft credit Troy Mortier on Unsplash

Pre-pandemic the airline flew to 137 destinations in 32 countries with India and Australia being key destinations for the airline.

Call it the king of the World’s Best Awards: Singapore Airlines is an unprecedented 26-time winner in T+L’s annual rankings, a year-in, year-out stalwart that impresses travelers with cosseting service, particularly in premium cabins.

“We felt like we were at home,” gushed one voter who traveled in the airline’s ultra-luxurious suites.

Many voters raved about the intuitive service on board, mentioning how flight attendants were always ready to lend a hand, refresh a drink, or go the extra mile. “Traveling with them is a dream come true — I’m not sure what more anybody could want,” said one impressed reader. Added another: “They’ve been my favorite for decades because they make most other carriers seem like amateurs.”

Travel+Leisure

The main airport hub for Singapore Airlines is Changi Airport.

Singapore Changi Airport

Readers rated airports on access, check-in/security, restaurants/bars, shopping, and design.

Singapore Changi Airport credit Shawnanggg on Unsplash

Opened in 1981 Changi Airport catered for 68.3 million passengers in 2019 the most in its history which made it the seventh busiest airport in the world (by international passenger traffic) and the third busiest in Asia.

Considered the best of the best by T+L readers for nearly a decade, Changi continues its dominance of the World’s Best Awards this year.

Though the pandemic has curtailed many trips to Singapore, the city-state’s jaw-dropping international airport remains beloved for its nearly flawless operations, marvelous array of restaurants (including many that serve local fare), and plenty of things to see and do, including a butterfly garden, a cinema, even a rooftop pool. “It is unquestionably the best airport in the world, with lots of shopping, dining, and fabulous areas for children,” said one voter. “It really is as good as everyone says it is,” added another respondent.

Even travelers who weren’t expecting to enjoy Changi found themselves singing its praises. “I was stuck there for three hours — thanks to my airline, not the airport — and it didn’t bother me at all because there’s so much to see and do,” said one convert.

Travel+Leisure

Changi Airport currently has four terminals with a fifth in development.

Jewel Changi Airport was initially conceived to increase capacity of Terminal 1 but soon developed into an ambitious project to become a destination in its own right and to increase its popularity as a hub and stopover destination for travellers.

Changi Jewel credit Danist Soh on Unsplash
Changi Jewel credit Cattan2011 on flickr

The Jewel is now a stunning mixed-use development with gardens, attractions, retail, dining, a hotel and facilities to support airport operations.

Attractions in the Jewel include an indoor forest and rain vortex, hedge and mirror mazes, spectacular canopy bridge, sky nets, topiary park and much more.

Changi Airport has won the Skytrax Airport of the Year award every year from 2013 until 2020.

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